RESPONSIBILITIES

• Analysing system logs and identifying potential issues with computer systems
• Introducing and integrating new technologies into existing environments
• Performing routine audits of systems and software
• Performing backups
• Applying operating system updates, patches, and configuration changes
• Installing and configuring new hardware and software (e.g. database systems)
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries and dealing with often frustrated users
• Responsibility for security
• Responsibility for documenting the configuration of the system.
• Troubleshooting any reported problems
• System performance tuning
• Ensuring that the network infrastructure is up and running
• Support for HS, Google Workspace, slack and other internal tools
• Responsible for hardware equipment, company authorized software inside, wifi network and security
• Setting up and maintaining VPN infrastructure for company needs
• Maintaining WIFI and LAN networks and taking care about their security

 

REQUIREMENTS

• Ability to work independently and as part of a team
• Strong English skills
• Previous experience as infrastructure specialist/ IT support specialist
• Strong verbal and written communication skills
• Strong troubleshooting skills for solving problems accurately and quickly for resolution